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5 Ways to Turn OTA Lookers into Direct Bookers
There’s no denying that OTAs pack a powerful punch when it comes to online bookings. OTAs like Booking.com and Expedia have a
There’s no denying that OTAs pack a powerful punch when it comes to online bookings. OTAs like Booking.com and Expedia have a
The 2015 J.D. Power North America Hotel Guest Satisfaction Index Study revealed that guest satisfaction reached a record high, driven by a
We recently completed a WebRezPro case study about Smithfield Station — a landmark waterfront inn, restaurant and marina that boasts a picturesque
Gift certificates (or gift vouchers or gift cards) are a very popular option when it comes to gift giving. To many people,
Battling inefficient hotel management systems and processes takes time and focus away from guest service. Without the right technology, your property could
Thanks to the mobile web and social media, travelers are sharing their travel experiences more than ever; in fact, one recent study
Technology is progressing at a rapid pace; in the hospitality industry, big hotel chains like Starwood are currently testing some space-age gadgetry
From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to enhance the customer experience and maximize revenue
Today’s era of rapid innovation in hospitality technology can make shopping for hotel management software (HMS) a little overwhelming. Cloud technology has
Back in 2012, WebRezPro was very excited to announce integration with leading channel manager SiteMinder, through their plug-and-play technology pmsXchange. Since then,
There’s a big push for mobile services in hospitality and a lot of statistics to support going mobile, but aside from mobile-friendly
It’s a good time to be a vacation rental manager. According to the latest TripAdvisor® Vacation Rentals Survey, vacation rental stays are
Of all adult Internet users in the world, 80 percent own smartphones. We are firmly planted in the Age of Mobile. In
Changing your property management system is a big decision —one that many lodging operators postpone due to lack of time, funds, and
It’s getting very competitive out there in the world of hospitality, and the expectations of today’s technology-savvy travelers are only getting higher.
The winners of TripAdvisor’s prestigious 2015 Travelers’ Choice Top Hotels awards were announced last week. Covering eight regions around the world, the
Everyone knows you’re not supposed to judge a book by its cover, but we’re just not that forgiving when it comes to
Whether you are already onboard or are quietly waiting and watching, the focus on mobile within the hospitality industry has only grown
Hospitality shouldn’t be about technology, but with all those systems you need to help run things — like PMS, POS, online distribution,
Imagine this scene, complete with classical music: When Sally Jones reserved her stay at the Serene Luxury Inn (names are made up
Jet-setting pets looking for a place to rest their paws for the night can find all the pampering they need and then
Whether we like it or not, the mobile Internet has brought a culture of immediacy into our lives. We want what we
Are you doing enough to attract families to your hotel? How can you promote your hotel to stand out from the noise
To overbook or not to overbook? Overbooking is a bit of a gamble, but, if played right, can be a successful technique