WebRezPro Awarded Expedia Group 2025 Preferred Partner Status
We’re proud to announce that WebRezPro has achieved Expedia Group Preferred Connectivity Partner status for 2025 in recognition of our remarkable results on various technical and performance metrics. With this status, WebRezPro helps shape future products and gains early access to tools and features that assist lodging operators to expand their business. Preferred status is […]
Three Focus Areas for Building a Profitable Hotel Identity
***Guest post from SiteMinder, a WebRezPro partner*** Creating a profitable business in any sector is a challenge, but doing so in the hotel industry is another kettle of fish altogether. Countless factors impact the potential success of a hotel – including those out of your own control. So is there a way of simplifying the conversation […]
7 Ways to Attract International Travelers to Your Hotel
As of 2023, international travel around the world was at 87 percent of what it was in 2019. Despite rising living costs, the desire to see the world is as strong as ever, and travelers are once again venturing far and wide. Your property can capture that demand with the right offerings and marketing strategy. […]
Peak Season Prep: An Independent Hotelier’s Checklist
As we head into summer in the Northern Hemisphere, properties are gearing up for peak season. This preparation can both excite and intimidate lodging providers. On one hand, occupancy and revenue are up (yay!), but on the other, the pressure is on to maintain top-notch service with less time and more stress (eek!). It’s a […]
Stand out to travelers on Expedia Group sites with refundable rates
Flexibility is a major priority for travelers today. Over a half of travelers who responded to a recent Expedia Group survey said they would not book non-refundable accommodation, even if it was discounted.* A flexible policy can make all the difference between someone booking your listing, or another property’s listing. On Expedia Group sites, your […]
How to Drive Bookings along the Path to Purchase
Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and the U.S.A. to reveal preferences and behavior along the path to purchase. The study, aptly named The Path To Purchase, discovered the average path to purchase length—from when a traveler starts thinking about […]
Capture More Bookings with Expedia Mobile Promotions
Statistics show 86 percent of the global population owns a smartphone. Mobile phones are everywhere, and travelers use them to book trips and stays. In fact, 54 percent of Expedia Group travelers book on mobile devices (Expedia Group internal data, 2021-2022). How can you ensure their searches find you? Target On-the-go Travelers To get found […]
Finding a Happy Balance: Direct Bookings vs. OTAs
Online travel agencies (OTAs) like Expedia and Booking.com can bring a significant proportion of revenue to a lodging business, but they also demand high commission fees. Do you love ’em or hate ’em? Ultimately, the relationship should be determined by the ROI generated from your OTA channels. While the commissions can sting, OTAs increase a […]
Attract High-Value Guests with Expedia Members Only Promotions
Online travel agencies (OTAs) like Expedia provide a reliable source of bookings, bringing more visibility to your property than you could reach alone. While many travelers prefer to book direct, others choose to use trusted OTA sites to compare prices and book travel because of the convenience and perks OTAs offer, including loyalty programs. Expedia […]
4 Automated Tools Every Hotelier Should Use
This isn’t the age of the horse and buggy or handwritten guest book. To make sure your hotel remains relevant and competitive, you need strong technology in place to drive efficiency, personalized guest experiences, and revenue. Modern hotel technology ensures that your property not only runs smoothly but that you have all the right information, […]
Why and How to Centralize Reservations
Independent hotels receive bookings through various channels, including telephone, email, property website, and third-party booking channels (like Expedia, Airbnb, Google, etc.). Staying on top of inventory and reservations across all those channels is critical to operations, guest service and your bottom line. If you’re spending hours updating various booking channel extranets, frequently dealing with the […]
Online Distribution: Current Considerations for Independent Hoteliers
Change is always afoot. Thankfully, today’s hotel management software solutions give lodging operators a clear view of their business at all times, helping hoteliers identify trends and strategize accordingly to maximize revenue. As your markets change, your strategies evolve. This goes for your online distribution strategy too—it shouldn’t be left on set-and-forget mode. While recent […]
How to Turn OTA Customers into Loyal Guests
As of 2019, more than half of hotel bookings came from online travel agents (OTAs) like Expedia and Booking.com. Ouch. That’s a lot of commission fees. Fortunately, that’s also a lot of visibility. It’s like window shopping. Guests browse hotels on OTAs, but they can be enticed onto your property’s own website through an appealing […]
Are You Making the Most of Your OTA Profiles?
You probably have mixed feelings about Online Travel Agencies (OTAs) like Expedia and Booking.com. On the one hand, they bring in a significant number of bookings and offer beneficial exposure. On the other hand, they take a 15-30% cut of revenue. The truth is, despite the steep commissions, OTAs are a critical part of a […]
Make Your Hotel Shine Online This Summer
Summer is coming with sunburns, hot ocean beach days, and tourists—lots and lots of tourists all geared up for revenge travel. Travelers are set to go big and spend big on their next trip. Work-from-home professionals have saved their cash during the pandemic and now they’re ready to use it. But there are lots of […]
A Quick Guide to Online Distribution for Independent Hotels
Remember when hotels were mostly booked through brick and mortar travel agencies or looked up in the yellow pages (the paper kind)? We’re going back 20-odd years ago, so you’re forgiven if you don’t! These days, the realm of hotel distribution has evolved with technology to span both the physical and digital worlds—with heavier reliance […]
How a Booking Channel Interface Works with WebRezPro PMS
Lodging operators often ask us how and why WebRezPro Property Management System (PMS) integrates with online distribution channels. They are both great questions, and because they pop up so frequently, we thought it would be helpful to write a blog post about why a property should integrate their online distribution channels with their PMS, and […]
