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7 Simple Ways to Personalize the Guest Experience
Today’s travelers seek personalized guest experiences, which in turn require robust, flexible hotel technology. Personalization is no longer a trend—it’s an expectation.
Today’s travelers seek personalized guest experiences, which in turn require robust, flexible hotel technology. Personalization is no longer a trend—it’s an expectation.
Demand for boutique hotel stays has increased by 8% year over year, outpacing same-class U.S. hotels by 2%. This is fantastic news
Micro-hotels are just that, micro. Ever wondered as a kid what it would be like if your bed took up your whole
***Guest post from SiteMinder, a WebRezPro partner*** Creating a profitable business in any sector is a challenge, but doing so in the hotel
Many things are evolving in the hospitality industry, but one thing that will never change is the essential role housekeeping plays in
WebRezPro is proud to announce that we have been recognized as a leading 2024 software brand across Gartner Digital Markets in their
From Baby Boomers to Gen Z, today’s travelers want more than a standard room to sleep in—they want a stand-out experience backed
As of 2023, international travel around the world was at 87 percent of what it was in 2019. Despite rising living costs,
In the cutthroat world of hospitality, standing tall amidst a sea of competitors can feel like scaling Everest in flip-flops. Guests frequently
As we head into summer in the Northern Hemisphere, properties are gearing up for peak season. This preparation can both excite and
It’s the season for bluebells and wedding bells. While you can’t give a couple a happily ever after, you can make their
With the promise of long, warm days and lazing outdoors, hotels are kicking off their summer marketing campaigns. While occupancy tends to
Travel continues to soar at sky-rocketing rates since the pandemic as everyone and their dog seems to want to get out and
Mobile is here to stay. It’s quick, convenient, and travelers want to use it to research, book, and share their trips. As
With endless travel booking options, enticing social media posts, and countless online reviews, guests have the pick of the litter and, therefore,
A data silo is a collection of data clustered away in one system, section, or department that other parts of the organization
With Mother’s Day coming up, many properties are enticing moms to stay and play (and brunch!) with special offerings. Like other popular
These days, camping doesn’t always mean pit toilets and a slowly deflating blow-up mattress. Glamping (glamor + camping) has taken off with
From OTA fees to online ads, digital marketing can eat up a chunk of the budget for independent hoteliers. But hey, good
Flexibility is a major priority for travelers today. Over a half of travelers who responded to a recent Expedia Group survey said
***Guest post from Breezeway, a WebRezPro partner*** In today’s rapidly evolving digital landscape, hospitality businesses are constantly seeking innovative ways to enhance
Digital ads, social media, website, email campaigns…hoteliers do (and spend) a lot to attract guests. Add in OTA commissions, transaction fees, and
Booking a hotel can make guests anxious. It’s a risk, and they want to be sure that your property is the best
Creating, promoting, and stocking hotel merchandise is a significant undertaking for busy hoteliers. However, the potential payoff can be worth it. Travelers