News
7 Signs it’s Time to Change Your Hotel PMS
Change can be daunting, especially when it involves time, resources, and complex decisions. For busy lodging operators, disrupting the status quo may
Change can be daunting, especially when it involves time, resources, and complex decisions. For busy lodging operators, disrupting the status quo may
Everyone wants to deliver a five-star guest experience, but what exactly is it? And how can hospitality managers or hoteliers create this?
Your check-in experience impacts every guest. The simpler and more streamlined that experience, the happier your guests will be. Nobody enjoys standing
In a previous post about the benefits loyalty programs can bring to independent hotels, we highlighted a study by the Center for
Healthy guest data is the foundation of a great guest experience. Without it, lodging operators can’t know their guests and give them
From private islands to fairy cottages, treehouses to ghost towns, WebRezPro has some unique accommodation clients. Over the years, we’ve worked with
Guests need your help for a smooth, relaxing stay. However, they may not always want to stop at the front desk, especially
Data integration has always been a core concept of hotel property management systems (PMS). From front desk to housekeeping to accounting, the
Guest engagement is fundamental to the success of a hotel. Without it, you can’t build excitement around your brand, grow guest loyalty
Change is always afoot. Thankfully, today’s hotel management software solutions give lodging operators a clear view of their business at all times,
Shoulder season is gearing up with more guests than ever willing to be flexible with their dates and stretch their vacations into
We’re all familiar with the traditional way to check in to a hotel, complete with standing in line, completing on-the-spot registration, and
As of 2019, more than half of hotel bookings came from online travel agents (OTAs) like Expedia and Booking.com. Ouch. That’s a
An online booking engine allows you to accept direct (commission-free) bookings 24/7 through your property’s website. In this day and age, every
You probably have mixed feelings about Online Travel Agencies (OTAs) like Expedia and Booking.com. On the one hand, they bring in a
Whether you’re running your property with a big book and pencil or spreadsheets or an outdated computer system, disconnected hotel management systems
Are you still managing your hotel’s reservations manually? Printing housekeeping schedules? Manually closing out each day? If so, there are much better
There’s been much ado about Millennials (born early 1981 through 1996)—and for good reason. As the largest generation in the U.S., tech-savvy
Remember when hotels were mostly booked through brick and mortar travel agencies or looked up in the yellow pages (the paper kind)?
Without an automated property management system (PMS), life at the front desk is hard. You have guests checking in, guests checking out,
We know choosing core hotel technology is easier said than done. Replacing your property management system (PMS) is not a decision to
Setting the perfect price for hotel rooms has never been an easy task. It’s not just a question of what rooms are
As the pandemic rolls on, many hotels have had to adapt to a changing business mix. Corporate hotels shifted their focus to
As travel picks up with the warming weather, it’s that time of year your hotel may be thinking about running special packages