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The In-room Experience Guests Want
Gone are the days of pay-per-view movies and calling the front desk to adjust the thermostat (an annoying proposition even back in
Gone are the days of pay-per-view movies and calling the front desk to adjust the thermostat (an annoying proposition even back in
There’s been a lot of chatter about guest messaging in the hotel industry lately. Everyone’s adopting mobile communication channels to better engage
In our digitally connected world, consumers expect increasingly personalized service from the businesses they choose to deal with—especially from those in the
Just as it’s important to always look for ways to enhance the guest stay experience, hoteliers must constantly seek opportunities to boost
Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is
Online travel agencies (OTAs) like Expedia provide a reliable source of bookings, bringing more visibility to your property than you could reach
There’s a lot trending in hospitality right now—so how do you prioritize? When we sat down to work through our recommendations for
The last of the Valentine’s Day chocolate has barely been finished and there’s already another sweet (and potentially profitable!) holiday around the
When we think of a roadside motel, we don’t think of a business with five-star service and amenities. Ironically, that’s why independent
2023 has arrived with plenty of innovative marketing trends on the horizon, from fresh openings in social media to shifts in SEO.
The business travel landscape has changed dramatically post-pandemic with the Zoom boom and rise of the workcation. However, this segment can still
***Guest post from Pricepoint, a WebRezPro partner*** Picture this: you’re a customer shopping online for a weekend hotel getaway with your significant
Managing a hostel is quite different from running a hotel. You sell beds—not always rooms—and often have to deal with activity reservations
No matter what type of operation you run, creating a clean environment for your guests is a universally shared task for all
In-person events, meetings, and conferences are back on! According to Cvent, 83% of event planners polled expect to host more in-person events
This isn’t the age of the horse and buggy or handwritten guest book. To make sure your hotel remains relevant and competitive,
Payment tech may not seem like a hot topic, but it’s fundamentally important to your business and guest experience—especially now. Think of
To run a successful hotel, you need to know your numbers. Not only that, you need to know the right numbers—your key
Search Engine Optimization (SEO) is an essential part of your marketing initiatives. Think of your website as a Broadway musical: the images
If you google “hotel horror stories,” three things will occur to you. One, that bed bugs, or any other type of bug,
From booking through to check-out, hotel emails are an extension of your front desk, providing information your guests need and opportunities to
It’s your property management system’s job to save you time by automating routine tasks, integrating with your other hotel platforms, and ensuring
What usually comes to mind when picturing a hotel’s gift shop is a space shoved to the side filled with non-essential impulse
For hotels today, there is so much focus on online conversions that the traditional voice channel is in danger of being overlooked.