Travel + Leisure World’s Best Award 2022 Winners

Travel + Leisure Winner Chatham Inn

Congratulations to our clients who received the Travel + Leisure World’s Best Award 2022!  Secret Bay: #45 The 100 Best Hotels in the World; #1 The 25 Best Resort Hotels in the Caribbean, Bermuda, and the Bahamas Shed your worries at Secret Bay in Dominica. This Caribbean resort has everything you need to relax. Strike […]

4 Simple Tips for Boosting Your Hotel’s Social Media Presence

Social media used to be a job that was conducted off the side of someone’s desk when they had free time. Nowadays, it can be a full-time commitment. The problem is most hoteliers simply don’t have the time or staff to execute a full-blown social media strategy, never mind hiring someone full-time to manage it. […]

5 Operational Tasks to Automate at Your Hotel Now

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Are you still managing your hotel’s reservations manually? Printing housekeeping schedules? Manually closing out each day? If so, there are much better ways to use your time! Not to mention, manual operations are prone to human error that results in dissatisfied guests and lost revenue. With today’s hotel technology, there’s no reason to make things […]

Acqua in Bocca

Acqua in Bocca

Summer still not warm enough for you? Head to Acqua in Bocca, located in Yucatan, Mexico, to catch some rays. The resort is family and dog friendly. Rooms come with premium pillows, free WiFi, and even a “work from bed” table for those of you who still have to get those briefs done.  Acqua in […]

The Beach Motel

The Beach Motel

Nestled by the shore of Lake Huron in Southampton, ON, The Beach Motel has everything you need to treat yourself. From luxurious hot stone massages at the spa to the artisanal snacks and cocktail kits you’ll find in your mini bar, The Beach Motel will have you coming back for more. Sleep on 300-count sateen […]

Gen Z: The Next Generation of Hotel Guests and How to Win Them Over

A group of three young Gen Z friends on social media

Born between approximately 1996 and 2012, Gen Z is more than comfortable with the latest technology. In fact, they’ve never experienced life without the internet. Gen Z is both socially conscious and sociable, whether or not they’re online. According to a Stanford survey, most Gen Z actually prefer in-person communication, so don’t neglect those smiling […]

Stand-out Hotel Amenities that Win Guests

High-end hotel bath products

While guests appreciate home comforts, they love a hotel stay that spoils them with special touches. Memorable amenities ensure guests come back year after year and give your hotel a unique selling proposition that makes you stand out from the crowd. Every hotel has beds. Not every bed has reinforced gel memory foam.  Amenities also […]

Hotel Amenities: What Today’s Guests Look For When Booking Accommodation

Hotel Amenities

To win guest loyalty, hoteliers have always needed to offer more than a place to sleep. Whether it is valet parking, room service, or an on-site spa, hotels rely on extra amenities to appeal to customers.  This hasn’t changed post-pandemic. After two years of sitting around in sweatpants, trying to muster the energy to microwave […]

The Paloma Resort

The Paloma Resort

Scarf some tapas and sunbathe by the pool at The Paloma Resort in Cathedral City, CA, just south of Palm Springs and near Joshua Tree National Park. Pack sunscreen too because those rays are hot. No need to worry about towels though…You can always get those from the pool butler (Yes, pool butler!) along with […]

Hotel Trend Alert: Very Important Pet Perks

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When the world closed down in 2020, it wasn’t just toilet paper that was rushed off the shelves—there was a rush on pets too, particularly dogs. Shelters couldn’t keep up with applications and breeders had year-long waitlists. Working from home made it the perfect time to welcome a new furry family member.  As travel opens […]

Creating Coworking Hotel Spaces

Digital nomads enjoy comfortable coworking hotel space

With the pandemic and subsequent lockdowns, the world kept going by remote workforces. While offices are opening up once again, the high level of remote work remains as companies and their staff discovered how possible it was. In 2021, the amount of permanent remote work actually doubled from pre-pandemic levels. As office walls have come […]

The Newport Belle

The Newport Belle

Let the ocean rock you to sleep on The Newport Belle, a paddlewheel boat turned hotel. Docked permanently in Newport, OR, The Newport Belle is within easy reach of hiking trails, breweries, and deep sea fishing. Or if you just want to relax, you can take a glass of wine out to the sundeck and […]

The Historic Leakey Inn

The Historic Leakey Inn

Located in Leakey, TX, The Historic Leakey Inn has everything you need for your next family vacation. Take the kids inner tubing down the Frio River–just a few minutes away–or steal some time alone at one of the local golf courses before your evening BBQ at the guest pavilion. All rooms include a TV, mini-fridge, […]

How to Use UGC to Increase Your Hotel’s Revenue

A bridal party selfie in a hotel room

There’s an old marketing idiom that says, “Content is king.” It’s in reference to the fact that good, quality content will always reign supreme over any SEO-search-term-laden online content. But folks, in case you haven’t noticed, there’s a new king in town and it goes by the name of User-generated Content (or UGC for short). […]

Make Your Hotel Shine Online This Summer

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Summer is coming with sunburns, hot ocean beach days, and tourists—lots and lots of tourists all geared up for revenge travel. Travelers are set to go big and spend big on their next trip. Work-from-home professionals have saved their cash during the pandemic and now they’re ready to use it. But there are lots of […]

A Quick Guide to Online Distribution for Independent Hotels

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Remember when hotels were mostly booked through brick and mortar travel agencies or looked up in the yellow pages (the paper kind)? We’re going back 20-odd years ago, so you’re forgiven if you don’t! These days, the realm of hotel distribution has evolved with technology to span both the physical and digital worlds—with heavier reliance […]

Use Your PMS to Reduce Stress at the Front Desk

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Without an automated property management system (PMS), life at the front desk is hard. You have guests checking in, guests checking out, guests disputing their bills… There are a thousand and one little tasks that need doing, and you have to handle it all with a pleasant smile. From bookings to check-outs and beyond, a […]

5 More Reasons to Go With WebRezPro

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We know choosing core hotel technology is easier said than done. Replacing your property management system (PMS) is not a decision to take lightly and with so many solutions on the market, hoteliers have an increasingly hard choice to make.  Any leading cloud PMS should help you improve your daily workflow, business visibility, and the […]

How To Make Your Hotel a Workation Destination

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Traveling for work is nothing new. But since the pandemic, the ubiquitous business trip has seen a plot twist. With more people than ever engaged in remote work, many are enjoying the advantage of working literally anywhere that has wifi. That has thousands of guests combining work with travel in pursuit of new experiences and […]

The Hotel of the Future

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Do you wonder what the hotel of the future will look like? We’re not talking about a hotel on the moon or anything (but imagine the views!), yet rather what we can expect from hotels in the next decade or so based on current trends and forerunner technologies already in use.  It’s not so much […]

Willow Barrel Retreat

Willow Barrel Retreat

Kick off your flip-flops and relax at one of the Willow Barrel Retreat’s cabins or cottages. Located in Erieau, ON on the beautiful shores of Lake Erie and Rondeau Bay, the Willow Barrel Retreat has everything you need for your next beach vacation, including kayak, canoe, and motorboat rentals. Not a good beach day? Not […]

Five Key Pieces of a Winning Hotel Website

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Does web design for your hotel give you an “uh-oh” feeling in your stomach? Do you have a great property, but you aren’t sure how to market it online? You’ve come to the right place. We lay out key strategies of hotel website design to make sure your guests hit that “book now” button.   If […]