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How Hoteliers Can Turn Negative Reviews into a Positive Online Image
Responding to negative reviews is the key to creating a positive online reputation for your business. ***Guest post from BlueJay Reviews, a WebRezPro partner***
Responding to negative reviews is the key to creating a positive online reputation for your business. ***Guest post from BlueJay Reviews, a WebRezPro partner***
Look out social media marketers, there’s a new buzzword in town. Ephemeral content is the latest medium to dominate the internet, and
Pillow mints and chatbots are all well and good, but when it comes to satisfying guests it pays to focus on the
Increased global average temperatures, rising sea levels and changing weather patterns prove the time is now to step up and take action
The online world might feel like it’s changing every day, but a professional website is still (and will continue to be) the
Winning guest loyalty in today’s extremely competitive market is more challenging than ever, but hotel technology is always evolving to meet that
Hotel technology has come a long way in recent years. Expensive, inflexible legacy systems have given way to agile, affordable cloud property
WebRezPro property management system has been named, once again, a FrontRunner for hotel management software by SoftwareAdvice, a leading online service for
It used to be photos in magazines and scenes on television that inspired us to travel, but the internet has made the
Traditionally an indispensable point of contact between a hotel and in-house guests, the front desk has always been the place where guests
We all know someone who just loves to complain, even when there’s nothing really to complain about. Service industries like hospitality, in
For any hotelier, booking rooms is, of course, the most important strategy for driving profits. But disregarding the potential for ancillary revenue
From redesigning your website to rolling out new marketing campaigns, you spend plenty of resources boosting online traffic. And you should—your property’s
Influencer Marketing. It’s likely a term you’ve heard thrown around in the last year or two, and perhaps is something you’ve considered
Despite the constant evolution of online marketing and distribution platforms and social media, online reviews remain so important. According to recent research,
Social media is an integral part of any marketing strategy. To stay competitive in today’s marketplace, you need to regularly post content
Everybody travels for a reason. Whether they’re chasing summer, looking to hit the slopes, or hoping to see a noteworthy landmark, tourists
Hoteliers today use a variety of online channels—from social media platforms to online travel agencies—to market their properties and take bookings. These
The vacation rental market is flourishing with demand for holiday rentals (from condos to cabins) on the rise. Services like Airbnb, VRBO
From check-in to check-out and beyond, every action and interaction in a hotel generates data. But don’t let that daunt you. With
We recently had the pleasure of completing a case study about one of our long-time clients—Linden Row Inn—and their experience with WebRezPro.
Just as communication between friends and family has evolved due to the rise of mobile technology and social media, so has communication
It’s that time of year again. TripAdvisor has just released its annual Travellers’ Choice awards, acknowledging excellence in the hospitality industry. These
In part 1 of this blog, we discussed how Google’s advertising service, Google Ads, works, and how to determine if it’s a