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3 Ways a Cloud PMS Improves Internal Communication
Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such
Both management and hotel staff need access to current, accurate information about the property. For instance, the accounting department needs metrics, such
Last-minute bookings are bookings that arrive days, hours, or minutes before the guests do. While these bookings can be trickier to handle
Being a small, independent hotel competing with big chains can feel like a David and Goliath scenario. While brand giants possess resources
Your hotel website is your carefully designed lobby on the internet, and like your lobby, it needs people to make it work.
The goal of any business is to make money. But it’s not all about revenue. Think about it this way: If you
Modern hotel technology can streamline operations, increase revenue, and enhance the guest experience like never before. But investing in new tech can
Hotel website, automated emails, reviews, OTAs, digital ads, social media, Google. There’s no shortage of ways to market your hotel. But for
Is your hotel technology making things smoother than a well-made bed? If not, it may be time for an upgrade! We’re not
Customer service is crucial to the guest experience and your bottom line. But it isn’t only about what happens at the front
Some of us at WebRezPro remember booking hotels before the digital age. It often involved receiving a tourist information guidebook with basic
Great customer service has always been (and always will be) synonymous with the hospitality industry. But the approach to delivering customer service
Expedia Group’s latest study of how consumers plan and book travel online surveyed travelers in Australia, Canada, Japan, Mexico, the U.K., and
Every interaction between a guest and your property counts, and this extends to your cancellation policy. While cancellations are undesirable for hotels,
Having a modern, feature-rich tech stack isn’t enough to streamline operations and increase revenue. You also need employees who know how to
Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features, as fun
When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because
Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? In more
In the ever-evolving landscape of the hospitality industry, independent hoteliers are facing a shift. Third-party data—such as data purchased from marketing companies
One way to appeal to modern travelers and give your property an edge over the competition is to offer a digital guide
From interactive overrides to banned guests, WebRezPro has many cool features you won’t find in every property management system. We understand there
***Guest post from Duve, a WebRezPro partner*** When it comes to running a successful hotel, providing an exceptional guest experience should always be
Customer acquisition costs (CAC) are more or less what they sound like—how much money it costs to bring in a new guest.
A property management system, even an easy-to-use one like WebRezPro, may have such a variety of features that it’s hard for you
Climate change isn’t coming anymore. It’s here. This year, we’ve seen record-breaking temperatures, devastating wildfires, unusually aggressive storms, and unprecedented flooding around