
4 Steps to a Healthy Online Reputation in the Pandemic Era
Online reputation can make or break a business, especially in the hospitality industry. According to a TripAdvisor study conducted last year, 81%

Online reputation can make or break a business, especially in the hospitality industry. According to a TripAdvisor study conducted last year, 81%

Your website is the hub for all information and content regarding your property and is often the first thing people see when

Now more than ever, travelers prefer to book on mobile. While bookings overall plummeted with the arrival of COVID-19, Triptease research shows

WebRezPro was recently named a 2020 Category Leader for hotel management software by GetApp, a go-to online resource for businesses looking for

Whether it’s for a new lunch spot, nearby grocery store, or holiday accommodation, Google is typically the first stop in any internet

If there’s one thing we can learn from COVID-19, it’s the importance of working together to solve the problems of our world.

As many regions around the world move into new phases of their COVID-19 response plan, restaurants are beginning – or at least

While the latest J.D. Power North America Hotel Guest Satisfaction Index (NAGSI) Study (2020) was cut a little short due to COVID-19,

Every year, TripAdvisor celebrates exceptional hotels, airlines, restaurants, attractions, beaches, destinations and experiences around the world with its annual Travelers’ Choice® Awards.

No matter what type of lodging operation you run, beds need to be changed, countertops need to be scrubbed, and linens need

Faced with limited demand due to COVID-19 travel restrictions, hoteliers must think outside the box to capture bookings and maximize revenue. Pricing

As lockdowns start to lift, hotel bookings are beginning to pick up. Despite ongoing COVID concerns, people are eager to venture out

As the hotel industry recovers from COVID-19 it will be important to maintain daily operational efficiency despite reduced staff levels and new

COVID-19 changed our daily lives in the blink of an eye. We’ve had to act fast and drastically in our efforts to

The world has been a strange and scary place lately as we battle COVID-19, but as our combined efforts to beat the

The world will likely see a reduction in international travel for the foreseeable future. Uncertainty around border restrictions and a wariness to

COVID-19 has pushed us all into a world of caution. Social distancing regulations and fear of infection have impacted our daily lives

It’s hard to know exactly how fast hotel occupancy levels will bounce back as COVID-19 cases drop and travel restrictions lift around

According to Larry Mogelonsky of Hotel Mogel Consulting, COVID-19 might be a boon for direct bookings. As OTAs (online travel agencies) struggle

As a company and brand it can be hard to know what to say when the whole world seems to be grinding

COVID-19 and the travel restrictions and lockdowns required to reduce the spread of the virus have brought about an unprecedented drop in

As borders are closed, events and gatherings cancelled, and general populations asked to stay home in an attempt to slow the spread

In the hospitality industry, mobile technology is rapidly modernizing operations and changing guest expectations. Our mobile phones can do almost anything these

Businesses are reaching out to customers today in more ways than ever before—by social media, chatbot, mobile messaging, SMS, phone call, email,