News
A Quick Guide to EMV for Independent Hotels
It has been a while now since U.S. consumers switched from swipe-and-sign to chip-and-sign (or chip-and-PIN) credit cards back in 2015. And
It has been a while now since U.S. consumers switched from swipe-and-sign to chip-and-sign (or chip-and-PIN) credit cards back in 2015. And
Loyalty programs have been a part of the hospitality game for decades. And for as long as they have been around, they’ve
Responding to negative reviews is the key to creating a positive online reputation for your business. ***Guest post from BlueJay Reviews, a WebRezPro partner***
Look out social media marketers, there’s a new buzzword in town. Ephemeral content is the latest medium to dominate the internet, and
Pillow mints and chatbots are all well and good, but when it comes to satisfying guests it pays to focus on the
Increased global average temperatures, rising sea levels and changing weather patterns prove the time is now to step up and take action
Winning guest loyalty in today’s extremely competitive market is more challenging than ever, but hotel technology is always evolving to meet that
Hotel technology has come a long way in recent years. Expensive, inflexible legacy systems have given way to agile, affordable cloud property
WebRezPro property management system has been named, once again, a FrontRunner for hotel management software by SoftwareAdvice, a leading online service for
It used to be photos in magazines and scenes on television that inspired us to travel, but the internet has made the
Traditionally an indispensable point of contact between a hotel and in-house guests, the front desk has always been the place where guests
We all know someone who just loves to complain, even when there’s nothing really to complain about. Service industries like hospitality, in
Despite the constant evolution of online marketing and distribution platforms and social media, online reviews remain so important. According to recent research,
Social media is an integral part of any marketing strategy. To stay competitive in today’s marketplace, you need to regularly post content
The vacation rental market is flourishing with demand for holiday rentals (from condos to cabins) on the rise. Services like Airbnb, VRBO
From check-in to check-out and beyond, every action and interaction in a hotel generates data. But don’t let that daunt you. With
We recently had the pleasure of completing a case study about one of our long-time clients—Linden Row Inn—and their experience with WebRezPro.
Just as communication between friends and family has evolved due to the rise of mobile technology and social media, so has communication
And just like that, another year has flown by! We’ve blogged a lot this past year. From social media tips to design
What you need to know about adopting a guest messaging platform for your hotel. ***Guest post from Whistle, a WebRezPro partner*** Hotels
This year marks WebRezPro’s 15th year streamlining daily operations for lodging providers as an automated, cloud-based property management solution. As we look back
People are very dependent on their phones and tablets—especially when they travel. In fact, a recent study found that mobile devices are considered
As tech solutions have transitioned to cloud-based systems, the concept of the hotel lobby has suddenly become amenable to a complete restructuring. Without
Running a lodging operation is a complicated task involving a lot of moving parts. Hoteliers must manage reservations, communicate with guests, and oversee