When and How to Change Your Property Management System: New WebRezPro White Paper!
Changing your property management system is a big decision —one that many lodging operators postpone due to lack of time, funds, and
Changing your property management system is a big decision —one that many lodging operators postpone due to lack of time, funds, and
It’s getting very competitive out there in the world of hospitality, and the expectations of today’s technology-savvy travelers are only getting higher.
Everyone knows you’re not supposed to judge a book by its cover, but we’re just not that forgiving when it comes to
Hospitality shouldn’t be about technology, but with all those systems you need to help run things — like PMS, POS, online distribution,
Whether we like it or not, the mobile Internet has brought a culture of immediacy into our lives. We want what we
Are you doing enough to attract families to your hotel? How can you promote your hotel to stand out from the noise
To overbook or not to overbook? Overbooking is a bit of a gamble, but, if played right, can be a successful technique
Shoulder season is upon us; it’s time to wash the windows, shine up the silver and do all those other little things
According to data recently released by the TravelClick North American Distribution Review, online channels continue to lead hotel bookings. In the second
So you’ve used your social listening tools and come across some stellar reviews for your hotel. But just as you are mid
Everything is personalized these days: from your iPhone case to your Facebook settings, to Google algorithms ranking results to suit your location
In 6 Tips for Doing Social Customer Service Right, we recommend using social listening tools (also known as social media listening tools
According to research firm J.D. Power’s 2014 North America Hotel Guest Satisfaction Index Study℠, hotel guest satisfaction is at a record high.
Typically smaller in both size and revenue when compared to a hotel, a hostel is no less in need of an effective
Guest loyalty programs have long been an exclusive perk of big brand hotels, attracting repeat business with credit toward a free stay.
Guest expectations are changing with the rise of mobile Internet and apps, but in-room entertainment systems play a more vital part in
We’re very pleased to announce that we have just published a new case study showing how WebRezPro cloud property management system streamlines
We recently blogged about our mobile housekeeping reports and how they improve efficiency, cut paper and printing costs and are environmentally friendlier
WebRezPro’s mobile housekeeping app is already in the palm of your hand! It comes at no extra cost (in fact, you’ll reduce
Lots of people in hospitality are getting excited about the clever social media strategy called Flip.to. A brand advocate platform for hotels,
Travelers have taken to the mobile Web with vigor; nearly 60 percent of business travelers and 40 percent of leisure travelers draw
We’ve blogged recently about online leisure traveler trends and digital marketing strategies, both of which highlight the relevance of social media in hospitality
Slashing room rates may seem like a sure-fire way to fill rooms, but it could actually have the opposite effect. When dropping
All kinds of businesses in all kinds of industries, from hospitality to IT, are employing green initiatives in their operations. Even beyond