Northwinds Hotel Revelstoke
Book yourself a beautiful vacation at Northwinds Hotel Revelstoke in (you guessed it) Revelstoke, British Columbia. Winter or summer, there’s always something to do with snowboarding, snowmobiling, and world-famous mountain biking trails. And when you’re tired out, you can unwind in the outdoor hot tub–the view is delightful! Northwinds Hotel Revelstoke has chosen our cloud-based […]
5 Tips to Perfect the Guest Experience at Your Hotel
***Guest post from Duve, a WebRezPro partner*** When it comes to running a successful hotel, providing an exceptional guest experience should always be a top priority. Happy guests are more likely to return and recommend your establishment to others, which can significantly boost your business. To help you achieve this goal, we’ve compiled five valuable tips […]
Home Base at Mt Telemark Village
Looking for a place to lay your head before you hit the trail? Book a room at Home Base at Mt Telemark Village. Located by the mountains in Cable, Wisconsin, they have everything you need to make sure you’re ready to go. There’s a bike wrench/ski wax shed, three propane fire pits, and even an […]
5 Cool WebRezPro Features You Might Not Know About
A property management system, even an easy-to-use one like WebRezPro, may have such a variety of features that it’s hard for you to get to know every aspect. As busy hoteliers, you don’t always have time to sit down with it and really poke around. After all, you have guests to take care of! To […]
Hotel Terrasse Dufferin
Book a boutique experience at Hotel Terrasse Dufferin in the heart of old Quebec City. Built in 1830, this hotel is only a short stroll away from main attractions, such as the Citadelle Forteress, the Plains of Abraham, and the National Assembly. Half of the hotel’s charming rooms have river views, and all come with […]
How to Create a Niche Luxury Hotel Experience
Even with post-pandemic uncertainty, plenty of people look to experience the high life when they travel…and they’re willing to pay for it. The luxury travel market is expected to more than double from $638.2 billion in 2021 to $1650.5 billion in 2031. From Rodin-inspired pastries to 24-karat gold facial masks, here’s how to attract these […]
Heritage Place Hotel
Need an affordable place to lay your head? Check in to Heritage Place Hotel in Iuka, Mississippi. The rooms have a refrigerator, microwave, and plenty of coffee, not to mention the free Wi-Fi. You’ll be comfortable and well-rested for wherever you’re headed! Heritage Place Hotel has chosen our cloud-based WebRezPro Property Management System to help […]
MTN House Hotel
Plot your escape to the peaks and visit MTN House Hotel. Cradled by the Rockies in Canmore, Alberta, this hotel has everything a mountain lover needs to relax at the end of a long hike. You can order room service, soak in the hot tub, and even go for a massage at their world-class spa. […]
6 Ways Hotels Can Boost Midweek Occupancy
Filling rooms during slower travel times is important to ensure your business’s long-term success and relevancy. Contrary to instinct, drastically reducing room rates won’t guarantee midweek bookings. In fact, it eats into your profits and undermines your hotel’s credibility. While price is a major factor in planning travel (especially with current inflation and for millennial […]
Travel Trends and Guest Expectations by Generation
It’s a tall order to find common ground in a group of people born between 1946 and 2012. Spanning four generations, Baby Boomers, Gen X, Gen Y/Millennials, and Gen Z play influential roles in shaping the travel industry for different reasons. Much of what you do to target a specific generation will invariably appeal to […]
9 Great Guest Activities Any Hotel Can Offer
One of the best ways to boost your hotel’s bottom line is to offer activity packages and add-ons. Not only do they provide an opportunity to increase your TRevPar, they give guests more of an experience at your hotel. People have returned to travel in droves, but today’s guests don’t just want a place to […]
Why and How to Identify Your Hotel’s Compset
Learn how you stack up against the competition by building an accurate hotel compset. Short for hotel competitive set, this is a group of lodgings that are direct competitors with your own. Analyzing your hotel’s compset unveils information to help you stand out from these competitors and become the most desirable option. Basically, you must identify […]
Mayan Princess Hotel
Need a beach break asap? Book yourself into the Mayan Princess Hotel. Located on the white sand shores of Ambergris Caye in Belize, this hotel has everything you need to return tan and happy. You can explore the Belize Barrier Reef, trek the jungle, or simply lay on your towel with a book. The Mayan […]
How to Maximize Hotel TRevPAR
Riddle: Two hotels have the same number of rooms and charge the same rates. On a given night, both book an equal number of rooms. However, in our imaginary revenue competition, there is a clear winner. How is this possible? The answer is simple (and the title of this post may be a giveaway!). TRevPAR […]
Meadowbrook Resort
Take the kids to Meadowbrook Resort. Located in Wisconsin Dells, this resort comes with plenty of places to get wet, from their indoor/outdoor pool to their “Slippery Hickory” tree slide (you will have no problem keeping cool this summer!). And if those features aren’t enough, you can always visit the waterparks just minutes away. Meadowbrook […]
Villas Nicolas
In need of some serious rest and relaxation? Treat yourself to a stay at Villas Nicolas in Costa Rica. You can sunbathe on the sandy beaches or tour the jungle and see if you can spot any crocodiles (don’t spot them too close!). Rooms come with unique, tasteful furniture (nothing cookie-cutter), air conditioning, and free […]
Best Practices for Managing Your Online Hotel Reviews
There’s plenty of research to support the fact that reviews turn lookers into bookers with nearly half of US consumers trusting reviews as much as recommendations from family and friends. To boost bookings, accommodation providers not only need to accumulate online reviews but also respond to them effectively (more than half of consumers say they […]
Finding a Happy Balance: Direct Bookings vs. OTAs
Online travel agencies (OTAs) like Expedia and Booking.com can bring a significant proportion of revenue to a lodging business, but they also demand high commission fees. Do you love ’em or hate ’em? Ultimately, the relationship should be determined by the ROI generated from your OTA channels. While the commissions can sting, OTAs increase a […]
How to Help Your Hotel Guests Be Good Guests!
Every hotel has guests you remember with a wince, whether it’s because they called reception 15 times, hurled their keys at your head, or dumped their toddler at the front desk for free babysitting. Both the guest and staff experience depend on happy, satisfied guests. While some may be beyond help (you can offer a […]
How to Protect Your Hotel from Data Theft
Hotels need guest data—including contact information and credit card numbers—to process reservations and provide customer service. But storing this sensitive data makes lodging operators an appealing target for hackers. According to a 2022 global report by Ponemon and IBM Security, the average total cost of a data breach in the hospitality industry from 2021 to […]
The Dorchester Hotel
Treat yourself to a cozy stay at The Dorchester Hotel. Nestled in downtown Collingwood, Ontario, this delightful property is surrounded by cafes, shops, and even a few spas (or you could go for their own “Stay and Spa” package). Rooms come with kitchenettes, soaking tubs, and record players for a dose of retro charm. The […]
Is Your Hotel Revenue Management Strategy Working?
Hotel revenue management is a complicated process with a simple goal: to maximize revenue. It’s about analyzing demand and honing what you offer to sell the right product to the right customer at the right time, on the right channel, for the right price to grow profit. If your hotel’s bottom line is bottoming out, […]
How Hotels Use AI to Serve Guests Better
If you had mentioned Artificial Intelligence in relation to the hotel industry a few years ago, robots behind the front desk would likely come to mind. While 2020 saw the novelty of robot butlers, AI today is quite different—and astounding! Let’s define what AI is for hotels and explore how hotels can leverage it for […]
Tanager Rainforest Lodge
Relax under the palms at Tanager Rainforest Lodge. Nestled in Southern Belize, this retreat is only five minutes from Mayan ruins and a half-hour from the sea. Or you can simply step out your cabana door to watch the birds. See if you can spot an oriole! Tanager Rainforest Lodge has chosen our cloud-based WebRezPro […]