20 Years Strong: WebRezPro Celebrates Major Milestone
This year (2023) WebRezPro celebrates its 20th anniversary as a leading cloud property management system for independent properties of all shapes and sizes, including hotels, motels, inns, vacation rentals, and even kennels (it’s no problem if your guests go woof!). We’re proud to cross this milestone with over 2,000 client properties in 45 countries and […]
The Kingston Hotel
Book yourself into The Kingston Hotel. Nestled in downtown Vancouver, British Columbia, everything you need is within a short stroll. You can while away your afternoon in Vancouver Public Library, see a show at one of the nearby theaters, and pop by next door at Fable Diner & Bar for an easy dinner. The Kingston […]
Building Blocks for Success: A Checklist for New Hoteliers
Opening a new hotel is an ambitious and tenacious endeavor—and one of the most rewarding. Whether you’re building a business plan for your new hotel or still running the numbers, the journey from concept to opening is undeniably overwhelming without a plan in hand. As Benjamin Franklin said, “If you fail to plan, you plan […]
Big Advantages of Running a Small Hotel
Running a small operation amidst large chain hotels may seem daunting, but there are many advantages that set independent properties apart from the competition and appeal to today’s consumers. With greater flexibility to innovate and create and define their image, small and boutique hotels are an ideal traveler choice for excellent service and unique, memorable […]
How to Implement Guest Messaging at Your Hotel
There’s been a lot of chatter about guest messaging in the hotel industry lately. Everyone’s adopting mobile communication channels to better engage guests. It’s been happening since the pandemic forced us to avoid interacting with other people face to face. Momentum really picked up from there as hoteliers saw how quickly guests embraced text messaging […]
6 Opportunities to Boost Revenue Your Hotel Might Be Missing
Just as it’s important to always look for ways to enhance the guest stay experience, hoteliers must constantly seek opportunities to boost revenue. Adapting your money-making strategies to the ever-changing landscape of the hotel industry will help your business stay profitable during difficult economic times and ensure long-term success. By capitalizing on consumer demand and […]
Woodside Dells Hotel
Take the kids to Woodside Dells Hotel! Located in Wisconsin Dells, “The Waterpark Capital of the World,” it has everything you need to splash around and have fun. If you’re too tired to pile everyone in the car, but you still want to get wet, the hotel has two swimming pools of its own (plus […]
Food for Thought: Hotel F&B Trends
Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is to creatively adapt current hospitality and food service trends to your F&B offerings, resulting in a unique, timeless, and relevant experience for your guests. A New Room Service Experience Prior to and during […]
6 Priorities for Independent Hoteliers This Year
There’s a lot trending in hospitality right now—so how do you prioritize? When we sat down to work through our recommendations for independent hotels to focus their energy on this year, what emerged was a heavy focus on technology. There’s little to no separation between our digital and “real” lives anymore. Offering guests truly exceptional […]
Maligne Lodge
Make Maligne Lodge your home base to explore the Rockies around Jasper, Alberta. You can hike, ski, raft, or take a wildlife tour. When you’re done, you can return to a clean, cozy room with high-speed internet and cable TV. Some rooms are even pet friendly–Fido wants to go hiking too! Maligne Lodge has chosen […]
Hotel Marketing Trends to Watch This Year
2023 has arrived with plenty of innovative marketing trends on the horizon, from fresh openings in social media to shifts in SEO. This year, guests are socially and safety conscious with both the environment and Covid-19 occupying their mental space. Here are important hotel marketing trends to help elevate your strategy and revenue this year. […]
Owl’s Head Ski & Golf
Soar over the slopes at Owl’s Head Ski & Golf. Located in Mansonville, Quebec, this hotel on the mountain has everything you need for your ski break. They offer lessons and equipment rental for the novice skier, and there are over 50 trails to try. Rooms each come with a mini-fridge, microwave, and filter coffee […]
Black Bear Resort
Want to get away to the woods? Book yourself into Black Bear Resort, nestled by a natural forest in Port McNeill, BC with gorgeous harbor views. Each room comes with a flat-screen TV, high-speed internet, and a private bathtub for when you need a hot soak. And this retreat isn’t completely rustic–there are plenty of […]
How to Attract Business Travelers to Your Independent Hotel
The business travel landscape has changed dramatically post-pandemic with the Zoom boom and rise of the workcation. However, this segment can still be very lucrative if you know what your audience wants and leverage the right amenities. In 2021, business travel comprised a fifth of tourist spending worldwide, contributing over 740 billion US dollars to […]
Knight’s Key Suites
Need more palm trees in your life? Head to Knight’s Key Suites. Located in the Florida Keys, they have all the surf, sand, and blue sky you could want. You can snorkel with the sea turtles or take advantage of the town nightlife. All rooms come with free Wi-Fi (you can surf the net too). […]
Building a Brand: An Independent Hotelier’s Guide
“Design is the silent ambassador of your brand.” – Paul Rand Does your hotel have a brand? The answer is yes, even if you said no. Everything from your website design to the language used in your emails to room decor says it all about your hotel. And if you haven’t put any effort into […]
Cornerstone Lodge
Swoop down the mountain at Cornerstone Lodge at Fernie Alpine Resort. Located in Fernie, BC, this condominium hotel comes with a gym, a common area hot tub, and plenty of snow! Or you can curl up and get cozy by the fire. Cornerstone Lodge has chosen our cloud-based WebRezPro Property Management System to help run […]
Introducing the Competitor Rate Shopper
***Guest post from Pricepoint, a WebRezPro partner*** Picture this: you’re a customer shopping online for a weekend hotel getaway with your significant other and, like most other people, pricing is giving you anxiety. The costs you keep finding on online travel agencies (OTAs) like Booking.com are largely the same, and you’re wondering how you’re going […]
Vernon Downs Casino Hotel
There’s something for everyone at Vernon Downs Casino Hotel from slot machines and live entertainment for the adults to bounce houses and a heated pool for the kids. Located in Vernon, New York, rooms each come with a flat-screen TV, microwave, and refrigerator. There’s a complimentary continental breakfast too–you don’t have to worry about where […]
Top Tips for Cleaning Hotel Guestrooms
No matter what type of operation you run, creating a clean environment for your guests is a universally shared task for all property owners. With an emphasis on demand for effective, reliable hygiene and sanitization protocols since the COVID-19 pandemic began, now is the time for hoteliers to invest in their housekeeping departments. In addition […]
4 Automated Tools Every Hotelier Should Use
This isn’t the age of the horse and buggy or handwritten guest book. To make sure your hotel remains relevant and competitive, you need strong technology in place to drive efficiency, personalized guest experiences, and revenue. Modern hotel technology ensures that your property not only runs smoothly but that you have all the right information, […]
How to Improve Guest Payments at Your Hotel
Payment tech may not seem like a hot topic, but it’s fundamentally important to your business and guest experience—especially now. Think of all the ways consumers can pay for goods and services these days. From credit cards to digital wallets, we’re moving towards a cashless world where digital payments reign. If you’re still asking guests […]
6 Metrics Every Hotel Should Monitor
To run a successful hotel, you need to know your numbers. Not only that, you need to know the right numbers—your key performance indicators (KPIs). There’s no point celebrating high occupancy if your bottom line is falling through the floor. Your numbers need to tell you how many guests are coming, how much profit you’re […]
Shellbrook Motel
Looking to stay somewhere comfortable for a reasonable price? Check yourself into Shellbrook Motel, located in Shellbrook, Saskatchewan. Each room comes with WiFi, cable TV, and a kitchenette. And they have a community pool and playground two minutes away, so bring the kids! Shellbrook Motel has chosen our cloud-based WebRezPro Property Management System to help […]