6 Opportunities to Boost Revenue Your Hotel Might Be Missing
Just as it’s important to always look for ways to enhance the guest stay experience, hoteliers must constantly seek opportunities to boost revenue. Adapting your money-making strategies to the ever-changing landscape of the hotel industry will help your business stay profitable during difficult economic times and ensure long-term success. By capitalizing on consumer demand and […]
Woodside Dells Hotel
Take the kids to Woodside Dells Hotel! Located in Wisconsin Dells, “The Waterpark Capital of the World,” it has everything you need to splash around and have fun. If you’re too tired to pile everyone in the car, but you still want to get wet, the hotel has two swimming pools of its own (plus […]
Food for Thought: Hotel F&B Trends
Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is to creatively adapt current hospitality and food service trends to your F&B offerings, resulting in a unique, timeless, and relevant experience for your guests. A New Room Service Experience Prior to and during […]
6 Priorities for Independent Hoteliers This Year
There’s a lot trending in hospitality right now—so how do you prioritize? When we sat down to work through our recommendations for independent hotels to focus their energy on this year, what emerged was a heavy focus on technology. There’s little to no separation between our digital and “real” lives anymore. Offering guests truly exceptional […]
Maligne Lodge
Make Maligne Lodge your home base to explore the Rockies around Jasper, Alberta. You can hike, ski, raft, or take a wildlife tour. When you’re done, you can return to a clean, cozy room with high-speed internet and cable TV. Some rooms are even pet friendly–Fido wants to go hiking too! Maligne Lodge has chosen […]
How an Independent Motel Can Be a Lodging Superstar
When we think of a roadside motel, we don’t think of a business with five-star service and amenities. Ironically, that’s why independent motels are uniquely positioned to surprise and delight; guests don’t expect it. Designed to serve roadtrippers with convenient, affordable accommodation, motels are the preferred choice for many travelers—travelers who expect to get nothing […]
Owl’s Head Ski & Golf
Soar over the slopes at Owl’s Head Ski & Golf. Located in Mansonville, Quebec, this hotel on the mountain has everything you need for your ski break. They offer lessons and equipment rental for the novice skier, and there are over 50 trails to try. Rooms each come with a mini-fridge, microwave, and filter coffee […]
Andros Beach Club
Relax by the waves at Andros Beach Club, nestled on a beautiful white sand beach in the Bahamas. You can fish, dive, or simply sit on the shore and watch the dolphins swim by. You can even book the entire resort for up to twenty people–bring the whole extended family, so your kids can see […]
Introducing the Competitor Rate Shopper
***Guest post from Pricepoint, a WebRezPro partner*** Picture this: you’re a customer shopping online for a weekend hotel getaway with your significant other and, like most other people, pricing is giving you anxiety. The costs you keep finding on online travel agencies (OTAs) like Booking.com are largely the same, and you’re wondering how you’re going […]
WebRezPro Ranks on Hotel Tech Report’s Best Places to Work 2023 List
For the second year in a row, WebRezPro has snagged a spot as the only Canadian company on Hotel Tech Report’s 10 Best Places to Work in Hotel Tech list. It isn’t only clients who love WebRezPro; staff love it here too. WebRezPro is committed to our people and to making our company a supportive, […]
Top Tips for Cleaning Hotel Guestrooms
No matter what type of operation you run, creating a clean environment for your guests is a universally shared task for all property owners. With an emphasis on demand for effective, reliable hygiene and sanitization protocols since the COVID-19 pandemic began, now is the time for hoteliers to invest in their housekeeping departments. In addition […]
Hotel Meeting and Event Trends for 2023
In-person events, meetings, and conferences are back on! According to Cvent, 83% of event planners polled expect to host more in-person events in 2023 than in 2019! Is your independent hotel ready? Buckle up, because 2023 is bringing some major trends that will shake up the industry. Gone are the days of stuffy (and dare […]
4 Automated Tools Every Hotelier Should Use
This isn’t the age of the horse and buggy or handwritten guest book. To make sure your hotel remains relevant and competitive, you need strong technology in place to drive efficiency, personalized guest experiences, and revenue. Modern hotel technology ensures that your property not only runs smoothly but that you have all the right information, […]
How to Improve Guest Payments at Your Hotel
Payment tech may not seem like a hot topic, but it’s fundamentally important to your business and guest experience—especially now. Think of all the ways consumers can pay for goods and services these days. From credit cards to digital wallets, we’re moving towards a cashless world where digital payments reign. If you’re still asking guests […]
The Grandview Condos
Escape to The Grandview Condos on Grand Cayman for white sand, turquoise sea, and maid service every third day. You can play on that white sand, but you don’t have to worry about vacuuming it. The condos are walking distance from town but still far enough away for you to enjoy peace and quiet. The […]
Shellbrook Motel
Looking to stay somewhere comfortable for a reasonable price? Check yourself into Shellbrook Motel, located in Shellbrook, Saskatchewan. Each room comes with WiFi, cable TV, and a kitchenette. And they have a community pool and playground two minutes away, so bring the kids! Shellbrook Motel has chosen our cloud-based WebRezPro Property Management System to help […]
5 Emails You Should Be Sending Every Guest
From booking through to check-out, hotel emails are an extension of your front desk, providing information your guests need and opportunities to enhance their stay, and making them feel valued. Here are five hotel emails your guests expect… Are you sending them to every guest? Let’s dig a little deeper into the purpose of each […]
The Western Hotel & Spa
Leave your stress at the door of The Western Hotel & Spa. Located in Ouray, CO and built in 1891, The Western mixes old-west glamor with modern amenities (Yes, there’s WiFi!). They also have plush robes, gas fireplaces, and a day spa coming soon. With its custom dark wood and leather furniture, the hotel may […]
Mysa Nordic Spa & Resort
Soak your stress away at Mysa Nordic Spa & Resort, situated by the shores of St. Peters Bay on Prince Edward Island. They have thermal baths, a Finnish sauna, essential oil steam rooms, and of course, massages. When it’s time to go back to your cozy cottage, you can warm your feet by the propane […]
7 Practical Ways Your Hotel PMS Saves You Time
It’s your property management system’s job to save you time by automating routine tasks, integrating with your other hotel platforms, and ensuring your data is there when you need it. You have enough to do already with welcoming guests, responding to reviews, and dealing with that plumbing issue in room 516. It’s enough to keep […]
Palace Hotel
Treat yourself to stay at Palace Hotel in Port Townsend, WA. Built in 1889 and nestled in the historic district, the hotel has a mixture of modern and Victorian styles. You can easily venture out on the town to explore shops, restaurants, and galleries or simply take a stroll on the beach. Palace Hotel has […]
Sunshine Coast Resort
Pamper yourself at Sunshine Coast Resort, located in Maderia Park, BC. Whether your idea of luxury is a cedar cottage with a hot tub or an oceanview suite with a stone fireplace, you will be well taken care of. You can even rent a motorboat from their marina! Sunshine Coast Resort has chosen our cloud-based […]
Hold The Phone! 6 Tips for Converting Hotel Calls to Bookings
For hotels today, there is so much focus on online conversions that the traditional voice channel is in danger of being overlooked. But call inquiries are still key to direct sales. Eighty-three percent of US travelers would rather book online, but that leaves approximately a fifth who would not. In this digital era, front desk […]
How to Create a Guest Experience to Remember
A great guest experience is one where your guest enjoys their stay and, ideally, returns next year. That’s it. While the bells, whistles, and wellness packages are nice, they aren’t absolutely necessary. You don’t have to worry if you’re not an all inclusive resort in Dubai. The key is friendly staff, ongoing guest communication, and […]
