Food for Thought: Hotel F&B Trends
Food and beverage (F&B) preferences are highly individual, so how do hotels meet the specific demands of each guest? The answer is to creatively adapt current hospitality and food service trends to your F&B offerings, resulting in a unique, timeless, and relevant experience for your guests. A New Room Service Experience Prior to and during […]
Attract High-Value Guests with Expedia Members Only Promotions
Online travel agencies (OTAs) like Expedia provide a reliable source of bookings, bringing more visibility to your property than you could reach alone. While many travelers prefer to book direct, others choose to use trusted OTA sites to compare prices and book travel because of the convenience and perks OTAs offer, including loyalty programs. Expedia […]
5 Big Reasons Your Hostel Needs a Cloud PMS
Managing a hostel is quite different from running a hotel. You sell beds—not always rooms—and often have to deal with activity reservations and high staff turnover. Your guests’ expectations are different too; they’re looking for clean bathrooms and a chance to meet new people, not an aromatherapy butler. (Wi-Fi is still mandatory though). But, just […]
WebRezPro Ranks on Hotel Tech Report’s Best Places to Work 2023 List
For the second year in a row, WebRezPro has snagged a spot as the only Canadian company on Hotel Tech Report’s 10 Best Places to Work in Hotel Tech list. It isn’t only clients who love WebRezPro; staff love it here too. WebRezPro is committed to our people and to making our company a supportive, […]
7 Practical Ways Your Hotel PMS Saves You Time
It’s your property management system’s job to save you time by automating routine tasks, integrating with your other hotel platforms, and ensuring your data is there when you need it. You have enough to do already with welcoming guests, responding to reviews, and dealing with that plumbing issue in room 516. It’s enough to keep […]
Client Spotlight: Unique Stay Experiences
From private islands to fairy cottages, treehouses to ghost towns, WebRezPro has some unique accommodation clients. Over the years, we’ve worked with a variety of properties to create a flexible property management system with features as unique as they are. WebRezPro is most often used for independent hotels, motels and inns, yet its functionality extends […]
Top Tips for Improving Guest Engagement
Guest engagement is fundamental to the success of a hotel. Without it, you can’t build excitement around your brand, grow guest loyalty or share relevant information—on both sides. The most basic example is the booking confirmation email. Guests will be left anxious and confused if they don’t hear anything after booking. Anxious and confused is […]
Online Distribution: Current Considerations for Independent Hoteliers
Change is always afoot. Thankfully, today’s hotel management software solutions give lodging operators a clear view of their business at all times, helping hoteliers identify trends and strategize accordingly to maximize revenue. As your markets change, your strategies evolve. This goes for your online distribution strategy too—it shouldn’t be left on set-and-forget mode. While recent […]
Uncovering Hidden Fees in Credit Card Processing
Hoteliers, understanding what you really pay to take credit cards doesn’t have to be so complicated. ***Guest post from Novera Payment Solutions, a WebRezPro partner*** If you are like most business owners, you negotiated a “GREAT” deal on your credit card processing rates, but when you received your statement from your merchant processor, you were […]
3 Serious Problems Caused by Disconnected Hotel Systems
Whether you’re running your property with a big book and pencil or spreadsheets or an outdated computer system, disconnected hotel management systems are detrimental to business any way you look at it. From double bookings (or not enough bookings) and disgruntled guests to painful night audits and gloomy financial statements, various glaring signs will show […]
Creating Coworking Hotel Spaces
With the pandemic and subsequent lockdowns, the world kept going by remote workforces. While offices are opening up once again, the high level of remote work remains as companies and their staff discovered how possible it was. In 2021, the amount of permanent remote work actually doubled from pre-pandemic levels. As office walls have come […]
Congrats to Our WebRezPro Clients Recognized in Tripadvisor’s 2022 Travelers’ Choice Awards!
Tripadvisor released their Travelers’ Choice Awards for 2022, in time to let us know the creme de la creme of hotels around the globe as we gear up for the summer season. The Best of the Best award winners are chosen by the people who matter most—the guests—and are among the top 1% of businesses […]
Use Your PMS to Reduce Stress at the Front Desk
Without an automated property management system (PMS), life at the front desk is hard. You have guests checking in, guests checking out, guests disputing their bills… There are a thousand and one little tasks that need doing, and you have to handle it all with a pleasant smile. From bookings to check-outs and beyond, a […]
5 More Reasons to Go With WebRezPro
We know choosing core hotel technology is easier said than done. Replacing your property management system (PMS) is not a decision to take lightly and with so many solutions on the market, hoteliers have an increasingly hard choice to make. Any leading cloud PMS should help you improve your daily workflow, business visibility, and the […]
Welcoming Extended-Stay Guests to Your Hotel
As the pandemic rolls on, many hotels have had to adapt to a changing business mix. Corporate hotels shifted their focus to leisure travelers, while resorts that catered largely to international guests were suddenly dependent on domestic travelers. For properties that have been able to pivot, the ability to diversify their offerings to meet their […]
Building Blocks for a Stronger Hotel Business
Did you know that modern buildings constructed within earthquake zones are built to sway during an earthquake? While the foundation is firm, there’s enough flexibility to allow the wave of the earthquake to move through it. Does your hotel need to be seismically upgraded, metaphorically speaking? With the right kind of foundation, you’ll have a […]
Anchor In Hyannis
Offering distinctive waterfront lodging on Cape Cod, the Anchor In offers 42 guest rooms of varying types including some with harbor view. Additional onsite amenities include a heated outdoor swimming pool and a buffet breakfast restaurant. The Anchor In of Hyannis, Massachusetts, has chosen to use our cloud-based WebRezPro Property Management System to help run […]
WebRezPro Ranks on Hotel Tech Report’s ‘Best Places to Work’ 2022 List
We’re excited to kick off the New Year with a win! Ranking in Hotel Tech Report’s Best Places to Work in Hotel Tech in 2022 highlights our commitment to our people, and we’re proud of every one of our employees for contributing to the supportive and innovative culture at our company. Every year, Hotel Tech […]
Get Google’s Free Hotel Booking Links with WebRezPro
As a Google partner, WebRezPro Property Management System can connect your property’s rates and inventory directly to Google for distribution on Google Hotel Search, along with a free booking link that takes potential guests to your WebRezPro online booking engine to book with you direct. For most lodging businesses, Google’s free booking links present a […]
Meet the New WebRezPro! Introducing Version 10.5.28
We’re excited to announce that we are now rolling out the newest version of WebRezPro! Faster, smarter and better looking, WebRezPro v10.5.28 is designed to fit our clients’ evolving needs. The modern new user interface features more intuitive navigation and offers an improved mobile experience. Functionality has been enhanced throughout the system and exciting new […]
20 WebRezPro Clients Named TripAdvisor’s 2020 Best of the Best!
Every year, TripAdvisor celebrates exceptional hotels, airlines, restaurants, attractions, beaches, destinations and experiences around the world with its annual Travelers’ Choice® Awards. Winning a spot in the coveted awards is based on the quality and quantity of millions of real traveler reviews and ratings collected on TripAdvisor over the previous year—and is true testament to […]
Congrats to 6 WebRezPro Clients Voted Best in 2019 by Condé Nast Traveler Readers
The results of the 2019 Condé Nast Traveler Readers’ Choice Awards were announced this month, and we are proud to congratulate six WebRezPro clients that were voted among the best hotels and resorts in the world! This year a record 600,000 Condé Nast Traveler readers cast their votes in the 32nd annual Readers’ Choice Awards survey of nearly […]
Going Desk-less: The New Hotel “Front Desk”
Traditionally an indispensable point of contact between a hotel and in-house guests, the front desk has always been the place where guests check in, make requests, stop to chat, and check out. But not anymore. From mobile concierges to chatbots, today’s hospitality technology makes it possible for hotels to dispense with their physical front desk. […]
The Island Inn at 123 West
The Island Inn at 123 West, Friday Harbor is close to Seattle, Vancouver and Victoria, yet has a laid back atmosphere allowing guests to escape from the busyness of life. This contemporary inn is situated on Washington’s San Juan Island and offers a range of accommodation options including penthouses with full kitchens! The Island Inn at […]
